PetaLibrary Archive (/archive) outage

Incident Report for CU Boulder RC

Resolved

TSM server was under high load. We didn't determine the cause. But we suspect that there may be something wrong with the fiber channel ports. A new check was created to monitor those ports. So, we should be notified if one of them goes down in the future.

Posted Jan 07, 2019 - 10:20 MST

Update

PetaLibrary Archive (/archive) is back up. We are investigating what caused TSM server to go down.

Posted Jan 04, 2019 - 13:22 MST

Investigating

TSM server is unreachable and apparently booting. We are trying to identify why and return the service back up as soon as possible.

Posted Jan 04, 2019 - 11:58 MST

This incident affected: PetaLibrary.